Privacy policy
Privacy Policy
Effective date: June 2026
1. Who We Are
E.J. Willis Company is operated by Seavey Point Partners LLC, a Massachusetts limited liability company. Our website is ejwillisco.com. Questions about this policy may be directed to info@ejwillisco.com.
2. Information We Collect
We collect information you provide directly when you place an order, create an account, sign up for our newsletter, or contact us. This includes:
- Name and contact information (email, phone, mailing address)
- Payment information (processed securely by Shopify Payments — we do not store card data)
- Order history and correspondence
- Any custom engraving or personalization details you submit
We also collect certain information automatically when you visit our site, including your IP address, browser type, pages viewed, and referring URL. This is collected through Shopify's built-in analytics.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order, including production updates and shipping notifications
- Send our newsletter, Eight Bells, if you have subscribed (you may unsubscribe at any time)
- Respond to inquiries and customer service requests
- Improve our website and understand how visitors use it
- Comply with applicable legal obligations
4. Email Marketing
If you subscribe to Eight Bells or opt in at checkout, your email address is stored in Klaviyo, our email marketing platform. We use this to send periodic dispatches about our products, craft, and company. You can unsubscribe at any time using the link in any email we send. We do not sell or share your email address with third parties for their marketing purposes.
5. Sharing Your Information
We do not sell your personal information. We share it only as necessary to operate our business:
- Shopify — our e-commerce platform, which processes orders and payments
- Klaviyo — our email marketing platform
- Shipping carriers — FedEx, UPS, and freight carriers as needed to fulfill your order
- Legal compliance — if required by law, court order, or government authority
All third-party service providers are contractually bound to handle your data securely and only for the purposes we specify.
6. Cookies
Our site uses cookies to support essential store functions, remember your cart, and analyze site traffic. By using our site, you consent to the use of cookies in accordance with this policy. You may disable cookies in your browser settings, though some store functionality may be affected.
7. Data Retention
We retain your order and account information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your personal data at any time by contacting us at info@ejwillisco.com, subject to any legal retention requirements.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at info@ejwillisco.com. We will respond within 30 days.
9. Children's Privacy
Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
11. Contact
info@ejwillisco.com
E.J. Willis Company — Six Liberty Square, Boston, MA 02109